TikGo was built to help you download TikTok videos without watermark quickly and reliably. This policy explains what data we process, why we process it, how long we retain it, and your privacy choices.
1) Scope of Application
This policy applies to all TikGo products and pages (for example: the main page, /mp3, /slide, /story, and policy pages such as /how-it-works, /dmca, and /editorial-ai-policy). By using TikGo, you acknowledge and agree to the terms outlined below.
2) Core Principles
- Data minimization: We only collect and process what’s strictly necessary to operate the service.
- No video storage: We do not store copies of your downloaded videos on our servers.
- Transparency: We clearly explain what data we process, how long we keep it, and whether any third parties are involved.
3) Data We Process and Why
3.1. Technical Information (minimum required)
- IP address: Used to apply rate limits, detect spam/DDoS, and protect system stability. This helps prevent abuse so everyone can use the service smoothly.
- Device and browser info (e.g., browser type, version): Used for compatibility and video format optimization.
- Request metadata (error codes, payload, response times): Used for debugging and improving performance.
Note: If the infrastructure uses CDN or Proxy services (like Cloudflare), we may receive your IP address through standard forwarding headers.
3.2. Cookies and Browser Storage
- Session/security cookies: Used for CSRF protection (cookie + token pair), short-term access tickets, and essential secure session management.
- Interface and language preferences (if enabled): Stored in cookies or localStorage to remember your settings.
- Advertising (if any): Ad partners may use cookies for relevant ads; we do not sell or trade personal data.
You can disable or delete cookies in your browser settings; however, some security or session features may stop working properly.
4) Data Retention
- Anonymous technical logs (errors, payloads, regions): Retained for up to 7 days before automatic deletion.
- IP information used for rate-limit and abuse prevention: Kept for a short period to detect abuse patterns and auto-adjust limits, then deleted or anonymized.
5) Third Parties and Data Sharing
We may rely on third-party services to operate TikGo (e.g., CDN/Proxy, hosting, DDoS protection, content delivery, advertising). These partners receive only the data required to provide their services on our behalf and are bound by corresponding confidentiality and security obligations. We do not sell your personal data.
6) Security and System Stability
- Secure HTTPS connections, CSRF protection (cookie + token), short-lived access tickets, and rate-limit mechanisms to prevent abuse.
- No video copies or upscaling stored on our servers; processing happens per session.
- Operational stability limit: We may temporarily hide options for original files larger than 200MB during peak load to ensure stable service (this threshold may be adjusted over time).
For technical details, see /how-it-works.
7) Your Rights and Choices
- You can disable cookies or use private browsing mode. TikGo will still function, but certain security/session features may be affected.
- You may request clarification on the technical data recorded. Because logs are anonymous and short-lived, we may not be able to link logs to a specific user for deletion or retrieval. However, we’ll always explain transparently and assist within technical limits.
8) Children’s Privacy
TikGo is not intended for children. If you believe a minor has provided us with data in violation of this policy, please contact us so we can review and take appropriate action.
9) Policy Updates
We may update this policy to improve transparency or comply with new legal/technical requirements. Significant updates will be announced on the main page or another visible location. Continued use of TikGo after updates constitutes acceptance of the new version.
10) Contact
If you have any questions, feedback, or privacy-related concerns, please contact us:
- Email: [email protected]
- Telegram: @tikgo_me
- Messenger: https://m.me/tikgo.me
- Contact page: /contact
We do our best to respond as quickly as possible and appreciate your feedback to help TikGo improve every day.